Contact AnswerRidge support
Every way to reach the AnswerRidge team — chat, email, Telegram, phone — plus our support hours.
Contact AnswerRidge support
The fastest way is right here: this AI assistant answers instantly, 24/7, and hands you to the team when needed. You're already talking to support.
Ways to reach us
- Chat widget — the bubble on answerridge.com or our help center at support.answerridge.com
- Email — support@answerridge.com
- Telegram — @AnswerRidgeBot
- Phone / voice — +1 929 828 7323 (AI voice agent with callback queue)
- Submit a ticket — support.answerridge.com/tickets/submit for anything that needs tracking
- Privacy questions — privacy@answerridge.com
Hours & response time
- AI assistant: answers instantly, 24/7, on every channel
- Human support hours: Sunday–Thursday, 9 AM–5 PM GST
- Typical reply: usually within the hour during support hours; complex issues can take 24–48 hours
Billing & account requests
For billing disputes, email support@answerridge.com with your workspace name and invoice. To delete your account or specific data, email us from your account email with the subject "Delete my account" — details at answerridge.com/delete-account.