Managing multiple client workspaces (agency)

Agencies use AnswerRidge to run support for multiple clients, each in its own isolated, white-labeled workspace.

One agency, many workspaces

Each client gets a workspace with its own branding, domain, knowledge base and inbox. Data never crosses between workspaces.

Apply agency branding

Set agency-level defaults (colors, logo) and apply them across client workspaces, or override per client. This keeps a consistent agency identity while still letting each client look like their own brand.

Switching workspaces

Use the workspace switcher to move between clients. Your role can differ per workspace, so you can be owner of some and agent in others.