Plans & pricing
What's included at each tier and how usage is counted.
Plans & pricing
AnswerRidge plans scale with your team and volume. Every plan includes the AI agent, unified inbox, knowledge base and the embeddable widget.
What changes between tiers
- Seats — number of agents who can work the inbox.
- AI resolutions — volume of AI-handled conversations per month.
- Channels — email and chat on every plan; WhatsApp/SMS and advanced automation on higher tiers.
- Custom domain, agency/white-label and API access on higher tiers.
How usage is counted
Seats are billed per active agent. AI resolutions count conversations the AI handled. You'll see current usage against your plan in Settings → Billing.