Security & privacy

How AnswerRidge protects your data: encryption, per-tenant isolation, SOC 2 on Scale, and how to reach privacy.

Security & privacy

How we protect data

  • Encryption — data is encrypted in transit and at rest.
  • Tenant isolation — every workspace's data is isolated per tenant; your customers' data is never shared with other workspaces.
  • SOC 2 & DPA — a SOC 2 report and data-processing agreement are available on the Scale plan.
  • Access controls — per-role permissions for teammates, SSO/SAML on Scale, audit logs on Scale.

Your data rights

Questions about privacy or personal data: privacy@answerridge.com. To delete your account or specific data, email support@answerridge.com from your account email with the subject "Delete my account", or see answerridge.com/delete-account. Full policies: Privacy Policy · Terms of Service.