Multi-provider LLM routing

AnswerRidge can route AI requests across OpenAI, Anthropic, Gemini, and xAI with automatic fallback.

Overview

By default, AnswerRidge uses the best available model for each task. Multi-provider routing lets you choose providers or let the platform fall back automatically if one is down.

Supported providers

OpenAI (GPT-4o / GPT-4o-mini)
Anthropic (Claude)
Google (Gemini)
xAI (Grok)

Configuring routing

Admins can set provider priority in Settings > AI > Model routing. Choose a primary model and one or more fallbacks.

Fallback behavior

If the primary provider returns an error or timeout, AnswerRidge tries the next provider without interrupting the conversation. Fallbacks respect data residency and safety settings.